PRIVACY POLICY
When you access our Website and/or the App, we automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, other unique identifiers (such as IDFA and AAID), and information about your interactions with the website. We need this data to provide our services, analyze how our customers use the Website and/or the App, and to serve and measure ads.
For improving the Website and/or the App and serving ads, we use third-party solutions. As a result, we may process data using solutions developed by Amazon, Amplitude, Google, Meta, Firebase, Appsflyer, Crashlytics, Salesforce, PayPal, Solidgate, and Zendesk. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) analyze different interactions (how often users make purchases, what products our users viewed); (2) serve and measure ads (and show them only to a particular group of users, for example, only to those who have made a purchase).
Please read our Privacy Policy below to know more about what we do with data (Section 3), what data privacy rights are available to you (Section 6), and who will be the data controller (Section 1).
If you are a California resident, please review our California Notice at Collection (Section 10) and see the applicable state-specific section below. If you reside in a state with a comprehensive U.S. privacy law (for example, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia), please also see Section 10 for information about your privacy rights under applicable state law.
If any questions remain unanswered, please contact us at support@fabu.care.
This Privacy Policy explains what personal data is collected when you use the FABU mobile application (the “App”), the website located at: https://fabu.care/ (the “Website”), the services and products provided through it (together with the App and Website, the “Service”), and how such personal data will be processed.
By using the service, you promise us that (i) you have read, understand, and agree to this privacy policy, and (ii) you are over 16 years of age (or have had your parent or guardian read and agree to this privacy policy for you). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must: (a) contact us and request deletion of your data; (b) cancel any active subscriptions or trials; (c) leave the Services and not access or use it; and (d) delete the App from your devices.
Any translation from English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy available at https://fabu.care/privacy-policy and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.
“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
“EEA” includes all current member states to the European Union and the European Free Trade Association. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.
“Process” in respect of personal data, includes to collect, store, and disclose to others.
1. PERSONAL DATA CONTROLLER
2. CATEGORIES OF PERSONAL DATA WE COLLECT
3. FOR WHAT PURPOSES WE PROCESS PERSONAL DATA
4. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (Applies only to EEA-based users)
5. WITH WHOM WE SHARE YOUR PERSONAL DATA
6. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
7. AGE LIMITATION
8. INTERNATIONAL DATA TRANSFERS
9. CHANGES TO THIS PRIVACY POLICY
10. U.S. STATES PRIVACY POLICY
11. HOW “DO NOT TRACK” REQUESTS ARE HANDLED
12. CONTACT US
ZIRAFIT LIMITED, a company registered under the laws of the Republic of Cyprus, having its registered office at Florinis 7, Greg Tower, 2nd Floor, 1065, Nicosia, Cyprus, will be the controller of your personal data.
We collect data you give us voluntarily (for example, email address). We also may receive data about you from third parties (for example, payment data, when you sign in via Apple, Google). We also collect data automatically (for example, your IP address).
If you decide to make a purchase on the Website, we will ask you to provide email address which will be used to send you any details on your payment and communicate with you. We may also ask your name, date of birth,, gender, your photo, and other information to tailor our product to your personal needs. You do not have to give this data to us in order to use the App. You can also provide us with your email when you contact our support team.
When you use sign in with Apple to register an account in the Service, we get personal data from your Apple ID account. This data may include, in particular, your name and verified email address. You may choose to share your real email address or an anonymous one that uses the private email relay service. Apple will show you their detailed privacy information on the sign-in with Apple screen. Find more about the sign with Apple here.
When you decide to log in using Google, we receive personal data from your Google Account: name, email address, profile picture associated with your Google Account. You can revoke access provided to us on Apps Permissions page. To know more about how Google processes your data, visit its Privacy Policy.
When you initiate a payment, we may receive from third-party payment service provider information about the transaction amount, date and time.
We collect data about your referring app or URL (that is, the app or place on the Web where you were when you tapped on our ad).
We collect data from your device. Examples of such data include: language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID. We also record the ads in our Service with which you interact (and the Internet links to which those ads lead).
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the Service, how long you are on the Service, your subscription orders.
We collect your Apple Identifier for Advertising (“IDFA”), Identifier for Vendor (“IDFV”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).
When you make payments through the Service, you need to provide financial account data, such as your credit card number, to our third-party service providers. We do not collect or store full credit card number data, though we may receive credit card-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.
Cookies are used, in particular, to automatically recognize you the next time you visit our website. As a result, the information, which you have earlier entered in certain fields on the website, may automatically appear the next time when you use our Service. Cookie data will be stored on your device and most of the times only for a limited time period.
We use Meta Pixel to collect data about your actions on our Service.This data may include which pages you visit, the time you spend on each page, and the actions you take.The data collected is used to measure the effectiveness of our advertising campaigns and to personalize the content and ads presented to you.The information collected through Meta Pixel is transmitted to Meta. Your browser establishes a direct connection with the Meta server as soon as you have agreed to the use of tracking technologies requiring your consent.
The processing of this data by Meta takes place within the framework of Meta’s Privacy Policy.
To opt-out from Facebook’s interest-based ads follow these instructions: https://www.facebook.com/help/568137493302217.
We process your personal data:
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues. As a result of such processing, we will use your email, for example, to communicate with you.
To host personal data and enable our Service to operate and be distributed we use Amazon Web Services, which is a hosting and backend service provided by Amazon.
We use Firebase Performance Monitoring, which is monitoring service provided by Google. To learn more, please visit Google’s Privacy policy and Privacy and Security in Firebase.
To monitor infrastructure and the Service’s performance, we use Crashlytics, which is a monitoring service provided by Google. Data Collection Policy .
We process your personal data, such as age, gender, to adjust the content of the Service and provide content tailored to your personal preferences. For example, we will use the information provided by you during the quiz to make the most suitable offer to you.
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about, the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.
We communicate with you, for example, by push notifications if you opt in. These may include reminders and motivational messages encouraging you to engage with the Service, or other information about the Service. To opt out of receiving push notifications, you need to change the settings on your device.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our Service’s users, as well as when they interacted with it, such as by tapping on links included in the message.
To communicate with you we also use Firebase Cloud Messaging, which is message sending service provided by Google. Firebase Cloud Messaging allows us to send messages and notifications to users of our Service across platforms such as Android and iOS when you access our Service from a mobile device or across your internet browser when you access our Service from a laptop. We integrate Firebase Notifications with Firebase Analytics to create analytics-based audiences and track opening and conversion events. As a result, we can, for example, send reminders only to users who used the Service more frequently. Google's privacy policy
We use Zendesk ticketing system to handle customer inquiries. When you send us inquiries via contact form or via email, we will store the details provided by you via Zendesk ticketing system, which enables us to track, prioritize and quickly solve your requests. Privacy Policy .
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what categories of users use our Services. As a consequence, we often decide how to improve the Service based on the results obtained from this processing.
To perform research and analysis about how users interact with our Service we use Appsflyer. Appsflyer enables us to understand, in particular, how users find us (for example, who was the advertiser that delivered an ad to users, which led you to an app store with our Service). Appsflyer also provides us with different analytics tools that enable us to research and analyze your use of the Service. Privacy Policy. Appsflyer allows you to Opt Out of having data from my device sent to Appsflyer's servers for apps usage collection.
We use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people visit our Service, how often users make purchases, and other interactions. Learn more about Facebook's approach to data from its Privacy Policy
To track and analyze behavior of our Service's users (in particular, how they react to changes of the Service structure, text or any other component), we use Firebase Remote Config.
Firebase Remote Config is an A/B testing and configuration service provided by Google, which also enables us to tailor the content that our Service's users see (for example, it allows us to show different onboarding screens to different users). Privacy Policy and Privacy and Security in Firebase
Amplitude is an analytics service provided by Amplitude Inc. We use this tool to understand how customers use our Service. Amplitude collects various technical information, in particular, time zone, type of device (phone, tablet or laptop), unique identifiers (including advertising identifiers). Amplitude also allows us to track various interactions that occur in our Service. As a result, Amplitude helps us to decide what features we should focus on. Amplitude provides more information on how they process data in its Privacy Policy
We also use Firebase Analytics, which is an analytics service provided by Google. In order to understand Google's use of data, consult Google's partner policy, Firebase Privacy information, Google’s Privacy Policy
To perform our App analysis, we also use Tableau, a company providing interactive data visualization products focused on business intelligence. Tableau Software Privacy Policy.
We process your personal data for our marketing campaigns. As a result, you will receive information about our products, such as, for example, special offers or new features available on the Service. We may show you advertisements on our Service, and send you push notifications for marketing purposes. To opt out of receiving push notifications from us, you need to change the settings on your device.
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have visited our Website or have installed our App, you might see ads of our products in your Facebook’s feed.
iOS: On your iPhone or iPad, go to Settings > Privacy > Apple Advertising and deselect Personalized Ads.
Android: To opt-out of ads on an Android device, go to Settings > Privacy > Ads and enable Opt out of Ads personalization. In addition, you can reset your advertising identifier in the same section (this also may help you to see less of personalized ads). To learn even more about how to affect advertising choices on various devices, please look at the information available here.
macOS: On your MacBook, you can disable personalized ads: go to System Preferences > Security & Privacy > Privacy, select Apple Advertising, and deselect Personalized Ads.
Windows: On your laptop running Windows 10, you shall select Start > Settings > Privacy and then turn off the setting for Let apps use advertising ID to make ads more interesting to you based on your app activity. If you have other Windows version, please follow the steps here.
To learn even more about how to affect advertising choices on various devices, please look at the information available here.
In addition, you may get useful information and opt out of some interest-based advertising, by visiting the following links:
Network Advertising Initiative – http://optout.networkadvertising.org/
Digital Advertising Alliance – http://optout.aboutads.info/
Digital Advertising Alliance (Canada) – http://youradchoices.ca/choices
Digital Advertising Alliance (EU) – http://www.youronlinechoices.com/
DAA AppChoices page – http://www.aboutads.info/appchoices
Browsers: It is also may be possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the "options" or "preferences" menu of your browser. The following links may be helpful, or you can use the "Help" option in your browser.
Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.
We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.
We use Meta pixel on the Service. Meta Pixel is a code placed on the Service collecting data that helps us track conversions from Meta Ads, build targeted audience and remarket to people who have taken some action on the Service (for example, made a purchase).
We use Meta Ads Manager together with Meta Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Meta’s products (for example, Instagram). Through Meta Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the Service (for example, visited certain sections of the Service). As a result, we may ask Facebook to show some ads to a particular list of users. As a result, more of our ads may show up while you are using Facebook or other Meta’s products (for example, Instagram). You may learn how to opt out of advertising provided to you through Meta Custom Audience here.
Meta also allows its users to influence the types of ads they see on Facebook. To find how to control the ads you see on Facebook, please go here or adjust your ads settings on Facebook .
Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our Service (for example, show our ads to users who have made a purchase). Some other examples of events that may be used for tailoring ads include, in particular, visiting our Website or installing our App. Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.
We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors, such as PayPal and Solidgate). As a result of this processing, you will be able to make a payment and we will be notified that the payment has been made.
We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
In this section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3. This section applies only to EEA-based users.
We process your personal data under the following legal bases:
4.1. your consent
Under this legal basis we will send you marketing communications. You have the right to withdraw your consent at any time by using the unsubscribe link in the footer of our emails. We will send you push notifications if you allow us to. You can disable notifications any time in the settings of your device.
4.2. to perform our contract with you
Under this legal basis we:
Provide our Service (in accordance with our Terms and Conditions of Use)
Customize your experience
Provide you with customer support
Communicate with you regarding your use of our Service
Process your payments
4.3. for our (or others') legitimate interests, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data;
We rely on legitimate interests:
to research and analyze your use of the Service
Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of the Service easier and more enjoyable, or to introduce and test new features).
to send you marketing communications
The legitimate interest we rely on for this processing is our interest to promote our Service, including new products and special offers, in a measured and appropriate way.
to personalize our ads
The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.
to enforce our Terms and Conditions of Use and to prevent and combat fraud
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms and Conditions of Use.
4.4. to comply with legal obligations.
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this Privacy Policy. The types of third parties we share information with include, in particular:
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:
cloud storage providers (Amazon)
data analytics providers (Meta, Firebase, Appsflyer, Amplitude, Crashlytics, Tableau)
communication service providers (Firebase, Zendesk)
marketing partners (in particular, social media networks, marketing agencies; Meta, Google)
payment service providers (Paypal, Solidgate)
support service providers (Zendesk)
AI platforms (Google Gemini)
We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided on the Service.You may also request a copy of your personal data collected during your use of the Service.
Deleting your personal data. You can request erasure of your personal data as permitted by law.
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof.
Additional information for EEA-based users:
If you are based in the EEA, you have the following rights in addition to the above:
The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send a respective request to us as described below.
To exercise any of your privacy rights, please send a request to support@fabu.care .
We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us.
We may transfer personal data to countries other than the country in which the data was originally collected in order to provide the Service set forth in the Terms and Conditions of Use and for purposes indicated in this Privacy Policy. If these countries do not have the same data protection laws as the country in which you initially provided the information, we deploy special safeguards.
In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the European Commission adequacy decisions about certain countries (details available here).
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified by available means such as email and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
Applicability
If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice (“Notice”) supplements our Privacy Policy and provides disclosures required by laws in states such as California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.
This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through our websites, mobile applications, and other online or offline services (collectively, the “Services”).
For California residents, this also serves as our California Notice at Collection.
This Notice does not apply to information collected about employees, job applicants, or independent contractors in the context of employment.
Definition of Personal Information
The definition of “Personal Information” may vary by state law. Generally, it refers to “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”
The table below outlines the categories of Personal Information we collect. For more details, refer to other sections of our Privacy Policy.
| Category | Examples of Personal Information in this Category |
|---|---|
| Identifiers | Name, email address |
| Onboarding data | Information you provide us when you register for the Service and/or go through the onboarding process. For example, age, date of birth, gender, photo, etc. |
| Sensitive information | When we process sensitive personal information (as defined by State Privacy Laws), such as account login credentials, we do so only for legally permitted purposes and do not use such data to infer characteristics about you. |
| Commercial Information | Purchase history (such as whether you bought a subscription), use history, any information you may share during conversations with our support agents, including your feedback, complaints, etc. |
| Geolocation | Internet protocol (IP) address, country, and/or region. |
| Internet or other electronic network activity information | Information regarding a consumer’s interaction with an internet website, application, or advertisement (Usage Data). |
| Inferences drawn from any of the above information categories | We may collect data and draw inferences based on that data; however, these inferences are used solely to determine which features you use more or less and are not used to deduce other specific personal characteristics. |
For additional details on the purposes of processing and third parties with whom data is shared for each specific purpose, please refer to Section 3 of this Privacy Policy.
We may also process de-identified data, ensuring it cannot reasonably be linked back to you. We commit to maintaining and using de-identified data responsibly and will not attempt to re-identify such data unless required to validate our de-identification measures.
We process Personal Information for the following purposes:
To provide and maintain our Services, including account creation, authentication, and access management.
To improve user experience through personalized content, recommendations, and service customization.
To process payments, subscriptions, and transactions.
To conduct analytics and research for product development and service enhancements.
To communicate with users, including customer support, service updates, and promotional offers.
To prevent fraud, security threats, and unauthorized activities.
To comply with legal and regulatory requirements.
For additional details, refer to our Privacy Policy.
Certain state privacy laws, such as those in California, require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the “Categories of Personal Information We Collect” section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting.
Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a “sale” or “share” under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to Section 10.4 below.
For details regarding the categories of third parties with whom we share Personal Information, please refer to Section 3 and Section 5 of this Privacy Policy.
Certain U.S. state privacy laws grant residents specific rights regarding their personal information. If you reside in a state with such laws, you may have the following rights:
Right to Data Portability/Access
You may have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. Where applicable, we may provide this data in an electronic, portable, and readily usable format.
Right to Know
You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding your request.
Right to Deletion
You may have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfill your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law.
Right to Opt-Out of Sales, Sharing, and Targeted Advertising
You may have the right to opt out of certain uses of your personal information, including:
The “sale” or “sharing” of your personal information as defined under state privacy laws.
The use of your personal information for targeted advertising.
To opt out, you can:
Open the Consent Management Platform and press “Do not sell or share my personal information” button.
Use a legally recognized opt-out mechanism, such as the Global Privacy Control (GPC) signal, when accessing our websites.
Submit a request via our support team.
Right to Limit the Use of Sensitive Personal Information Certain states provide the right to restrict how businesses use sensitive personal information. If applicable, you can submit a request through our support team at support@fabu.care.
Right to Withdraw Consent Where applicable, you have the right to withdraw your consent for data collection and sharing.
Right to Correct (Rectification) You may have the right to request that we correct inaccurate personal information we maintain about you.
How to Exercise Your Rights To exercise any of the available privacy rights, please send a request to support@fabu.care or use the privacy features available in our products.
Verification. To ensure that we properly process your requests regarding your rights, we are required to verify your identity. The verification process may vary depending on the type of request and the Service you use. It may include confirming details such as your name, age, email address, date of subscription purchase, date of last activity, date of account creation, or other relevant Service usage data that reasonably identify you as the account owner. We may also request additional proof of identity if necessary, but we strive to minimize the information required. For certain requests, we may send a verification code or link to authenticate your identity.
Authorized Agent. You may designate an authorized agent to exercise your rights on your behalf. If you have provided the authorized agent with a valid power of attorney, we will work directly with them to process your request. If a power of attorney or similar authorization has not been provided, we will contact you directly to confirm the agent’s authority and collect the necessary verification information. The authorized agent must verify both their own identity and that of the consumer they are representing.
Right to Appeal. If we deny your request, you may have the right to appeal our decision. To do so, please contact us and explain your concerns. If you are dissatisfied with the result of the appeal, you may escalate the matter by contacting the Attorney General’s office in your state of residence.
Non-Discrimination.You have the right to exercise your privacy rights without fear of discrimination or retaliation. However, we may provide different levels of service or pricing based on the value of your personal information, as permitted by applicable law.
Data Retention .We retain the categories of personal information listed above as reasonably necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. In many situations, we must retain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Except as otherwise stipulated in this Privacy Policy, this Service does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
You may contact us at any time for details regarding this Privacy Policy and its previous versions.
For any questions concerning your account or your personal data, please contact us at support@fabu.care.
Effective as of: 15 December 2025